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The mHealth Expert Learning Program

The mHealth Expert Learning Program – mHELP – is an initiative of the mHealth Alliance aimed at building the expertise and capacity of global health stakeholders using mobile technology for health by connecting them directly to consultations, tools and a network of highly qualified experts in the field. mHELP, which is supported by Johnson + Johnson, seeks to address a persistent gap in the capacity of health programs and service implementers to design and deploy mobile health (mHealth) and electronic health (eHealth) in low- and middle-income countries. mHELP offers a unique set of services to those that wish to use technology to improve the health and wellbeing of vulnerable populations around the world. In support of the Millennium Development Goals 4, 5 and 6, the initiative has a particular focus on improving reproductive, maternal, newborn and child health, and the diagnosis and treatment of HIV/AIDS.

The services offered by mHELP include free tools and resources, an online question answering service, and more in-depth training, such as university-certified courses in mHealth and eHealth that will launch in 2014. Through mHELP, the mHealth Alliance will also engage in formal assessment and technical assistance projects by matching high-level experts, along with capacity building and technology partners, to the needs of specific mHealth implementations. Currently, the Alliance has two high-level engagements of this nature: 1) providing technical assistance to the Elizabeth Glaser Pediatric AIDS Foundation to establish a decision support and registration system in Tanzania for the elimination of mother to child transmission of HIV and 2) providing technical assistance to the South African government to develop a national maternal and child mHealth implementation.

mHELP has an expanding network of quality-assured technical experts in many areas of mHealth and eHealth. These experts are connected to mHealth projects based on their expertise and experience in order to provide technical support. Areas of expertise include:
  • Implementation of mHealth services at scale
  • Sustainable finance for mHealth projects
  • Monitoring and evaluation for mHealth projects
  • Health system operational research and study design
  • Open standards and interoperability
  • Appropriate technology for mHealth projects
  • Working with Mobile Network Operators
  • Health economics and cost effectiveness studies
  • Social and behavioral change communications
  • Use of communications and social media for mass interaction
  • Gender issues concerning effective mHealth implementations
  • Education and training

To apply to be part of the mHELP expert network, please send the following materials to mhelp@mhealthalliance.org:
  • CV/resume
  • Cover letter outlining skills/areas of expertise, country-based experience, languages
  • 3 references (at least one of whom is a former client) with contact details
  • Writing sample at least five pages long; this could be an article, chapter, report, etc., solely written by the expert

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